Monitor/Alert

24×7 Live monitoring, be alerted within minutes of issues

Vendor & Lifecycle Management

Our staff will handle Vendor maintenance contracts, RMAs, and lifecycle management.

Troubleshoot / Resolve Issues

24×7 staff will troubleshoot, triage and remediate issues with covered devices and report resolution

Update Firmware / OS

All covered devices will be patched and/or upgraded to latest stable OS, due to vulnerabilities, features or issues

Best Practice Updates

Quarterly review of configurations to ensure best practice guidelines are being met for security and compliance

Health Reports

Monthly reports of covered devices detailing usage, uptime, issues, system resources

Proactive Maintenance

System Engineers monthly review of all devices for performance, stability and optimization

Secure Access Edge

Quarterly Vulnerability scans and penetration tests

Moves/Adds/Changes

Open a ticket and our team will update or change device configurations

NIST Compliance Enforcement

Weekly Compliance audits to ensure your organization meet changing NIST guidelines

24x7 End User Help Desk

Our Team of experts will assist your users with all issues on covered devices

Calculating Personalized Quote